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Jen Hair Vietnam Reviews: Honest Customer’s Testimonials

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Jen Hair is a good destination for hair lovers. Jen Hair Vietnam reviews will reveal how much the customers are satisfied with their products and service level.


Jen Hair Vietnam is one of the top Vietnamese hair suppliers that is known by many customers all over the world.

Jen Hair Vietnam reviews in this blog will cover what you need to know about their business: their products, price, customer service, payment methods, shipping, and policy from fair customers’ perspectives.

Introduction to Jen Hair Vietnam

Jen Hair Vietnam was established in 2007 as a small hair vendor. From the very modest first start, they have quickly become one of the biggest suppliers for retail stores and hair salons around the world. Operating a huge hair factory based in Ninh Binh, Jen Hair continues to expand its production scale and business with increasing competency to meet great demand from the global market.

Their work has been recognized by many hair buyers and hair businesses worldwide with big purchase volumes. In the next parts of Jen Hair Vietnam reviews, every aspect of their business will be revealed and testified from the real experience of their customers.

Jen Hair Vietnam is one of the most famous Vietnamese hair suppliers

Jen Hair Vietnam is one of the most famous Vietnamese hair suppliers

Jen Hair Vietnam reviews: Their products

Jen Hair Vietnam has quickly gained popularity among customers with their products. But how good they actually are is still a mystery for many new clients. In this part of Jen Hair Vietnam reviews, we will take an excavated look into their products from their product ranges, and quality to the offered price based on various customer feedback.

Product range of Jen Hair Vietnam

Many Jen Hair Vietnam reviews stated that Jen Hair offers a wide range of products which they divided into four collections to meet the needs of specific customers: Taliz collection for Thai market, Standard collection includes the most basic and useful hair items for customers of every budget; Luxury collection has gorgeous, eye-catching items for a luxurious look and premium collection with high-quality one-donor hair products. To sum up, their products are available in bulk hair, weft hair, closures and frontals

  • Bulk hair: There is a large collection of bulk hair available at Jen Hair Vietnam. With bulk hair, customers have the freedom to create custom-made extensions or add volume and length to your existing hair. They offer hair in various colors such as honey brown, grey, light blonde, and honey blonde, ..with a few startling hues such as purple, red, and pink. Most of them have straight or bone-straight texture. Their bulk hair is meticulously made for the European market.
  • Weft hair: Jen Hair’s weft hair extensions are perfect for those seeking a quick and easy installation. The same as bulk hair, hair wefts are mostly available in straight and bone-straight textures but with more diverse and unique colors namely: orange, piano, ombre, red, black…They also offer other textures like water curly, funmi, yaki, and body wavy with small numbers.
  • Closures and frontals: These account for a small part of their product collection with limited styles, sizes, and lengths.

According to many Jen Hair Vietnam reviews, many customers express their love for their bulk hair and bone-straight hair weft although they offer a limited number of products.

Jen Hair Vietnam has an impressive product collection

Jen Hair Vietnam has an impressive product collection

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Jen Hair Vietnam reviews on hair quality

Jen Hair Vietnam makes their product from Vietnamese hair, which is known for its luster, durability, and natural texture… The company then undergoes a rigorous quality control process to ensure that its hair is free of impurities and meets the highest standards of quality.

Many customers have left good feedback in Jen Hair Vietnam reviews for the top-notch quality of their products.

There are many good Jen Hair Vietnam reviews on hair quality

There are many good Jen Hair Vietnam reviews on hair quality

There are many good Jen Hair Vietnam reviews on hair quality

Nonetheless, there is some negative feedback on the hair quality. Some customers complained about the quick degradation and the fake look of the hair.

Some customers left bad reviews on hair quality of Jen Hair

Some customers left bad reviews on hair quality of Jen Hair

Their price

Many customers said in Jen Hair Vietnam reviews that they offer very competitive prices for the products, which can be great options for customers with every budget. They offer various discounts on holidays and special occasions as well as reasonable wholesale prices for bulk purchases.

  • If you buy more than 3 kg they will offer you the wholesale price
  • If you buy more than 10 kg, they will offer you a competitive discount of 5$ per kg
  • Buying more than 30 kg can save you 10$ per kg.

Many customers have expressed their appreciation for the appealing prices, discounts, and promotions of Jen Hair Vietnam.

Customers left good reviews on hair price

Customers left good reviews on hair price

Jen Hair Vietnam does not provide pricing details on its website, which is a strategy to encourage customers to contact their team and protect its pricing strategy. However, this can be inconvenient and might make the customers feel frustrated about the implicit product information.

Many customers have expressed their frustration with the time-consuming experience and doubt if they are tricked into getting a higher price.

Some clients complained about the price of Jen Hair

Some clients complained about the price of Jen Hair

Jen Hair Vietnam reviews on customer service

Jen Hair Vietnam provides excellent customer service. Here is what the customers love about their customer service in Jen Hair Vietnam reviews:

  • They are available 24/7 to answer customer questions and concerns. Jen Hair Vietnam offers a 24/7 live chat feature, so customers can get help quickly and easily.
  • They are knowledgeable about their products and can help customers choose the right hair product for their needs. Jen Hair Vietnam has a team of experienced hair stylists who can help customers find the perfect hair product for their hair type, style, and budget.
  • Jen Hair Vietnam strives to resolve customer issues quickly and to the customer’s satisfaction.
  • Jen Hair Vietnam is confident that its products will meet the needs of its customers, and the company offers a satisfaction guarantee to back up that confidence.

Overall, Jen Hair Vietnam provides excellent customer service that is focused on helping customers find the right hair product and have a positive experience. Here are some reviews from customers who have experienced Jen Hair Vietnam’s customer service:

There are some good Jen Hair Vietnam reviews about customer service

There are some good Jen Hair Vietnam reviews about customer service

There are a few bad reviews about Jen Hair Vietnam’s customer service. Some customers have complained that they have had difficulty getting in touch with customer service and that when they have been able to get in touch, the customer service representatives have been unhelpful or rude.

Not all customers had a good experience with Jen Hair customer service

Not all customers had a good experience with Jen Hair customer service

It is important to note that these are just a few negative reviews out of many positive reviews. Jen Hair Vietnam has a lot of happy customers, but it is also important to be aware of the negative reviews so that you can make an informed decision about whether or not to order from the company.

Jen Hair Vietnam reviews on payment methods

In order to help customers shop at ease, Jen Hair Vietnam offers many popular payment methods such as Western Union, Bank Transfer, PayPal, MoneyGram, and Agent. This means that your personal and financial information is protected at all times.

Jen Hair Vietnam recommends using PayPal for international payments. PayPal is a secure and convenient way to pay online, and it offers buyer protection in case there is a problem with your order. Generally, most Jen Hair Vietnam reviews show that customers are happy with the fast and secure payment methods.

There are many good Jen Hair Vietnam reviews about the payment method

There are many good Jen Hair Vietnam reviews about the payment method

Jen Hair reviews on shipment

Jen Hair ships their goods through various channels such as DHL, UPS, air freight, and ocean freight. All the orders will be sent within 24 hours after the payment is processed. The delivery time may vary on the customer’s location. Normally, it would be around 5-14 days. You can track your Jen Hair Vietnam shipment using the tracking number that will be provided to you after your order is shipped.

In Jen Hair Vietnam reviews, many customers express their contentment with Jen Hair’s safe and punctual delivery.

Customers love the punctual delivery time in Jen Hair Vietnam reviews

Customers love the punctual delivery time in Jen Hair Vietnam reviews

While most are positive reviews, there are some negative feedbacks from customers who have to endure delayed shipping time due to peaked seasons or damaged goods due to careless packing.

Customers complained about the delivery service

Customers complained about the delivery service

Jen Hair Vietnam reviews on policy

Jen Hair Vietnam has a 10-day return and exchange policy for all products. To return or exchange a product, you must contact Jen Hair Vietnam customer service within 10 days of receiving your order. You will then be given instructions on how to return or exchange your product.

  • You must include a copy of your receipt with your return or exchange.
  • Jen Hair Vietnam will inspect your returned product to make sure that it meets the return and exchange requirements.
  • If your product meets the requirements, Jen Hair Vietnam will process your refund or exchange.
  • If your product does not meet the requirements, Jen Hair Vietnam will not process your refund or exchange. You will then be responsible for shipping the product back to you.

Jen Hair Vietnam gives detailed instructions for the returns and exchange process, which makes the customers happy with the policy in various Jen Hair Vietnam reviews.

Jen Hair has a good returns and exchanges policy

Jen Hair has a good returns and exchanges policy

Conclusion: Is Jen Hair Vietnam worth a try

Jen Hair Vietnam is one of the most famous and biggest hair suppliers in Vietnam. Jen Hair, along with other suppliers such as 2V Hair Factory, Vin Hair, Gla Hair,… are the most famous hair suppliers in Vietnam.

However, they received mixed Jen Hair Vietnam reviews about many aspects of their work. The experience may vary, ultimately, the decision of whether or not to buy hair from Jen Hair Vietnam is up to you. With its reputation and popularity, Jen Hair Vietnam is a good option for those who are looking for high-quality hair products with good customer service.

5/5 - (1 vote)

As a Hair Expert and Blogger with more than 7 years of intensive work experience in the hair industry, I hope my knowledge and experience will help and bring a lot of value to hair businesses around the world.

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