West Kiss Hair Reviews: A Comprehensive Opinion

This blog will provide all West Kiss Hair reviews pertaining to their hair product, policy and service in order to help you make the best decision.

West Kiss Hair is one of the prominent businesses in China that specializes in exporting human hair to numerous countries worldwide. In this comprehensive West Kiss Hair reviews, 2V Hair will examine their product offerings, customer service, and policies, among other aspects. These objective and comprehensive evaluations will help you determine whether this hair supplier meets your needs and preferences.

Overview of West Kiss Hair Company

West Kiss Hair, belonging to Xuchang Huarong Hair Products company, was founded in Xuchang, Henan, China. With over 10 years of experience in the hair industry, this supplier is one of the famous Chinese hair factories. Although they are headquartered in China, they also have large warehouses in the United States and Canada, ensuring they meet the needs of customers wherever they are as quickly as possible.

This supplier has a large number of loyal customers around the world, always a reliable address for both quality and service. This is evident by the increase of the brand’s Instagram followers to over 255k. This provider also operates on many different social networking platforms to reach customers most comprehensively. The West Kiss Hair reviews on their website and social media reflect strong credibility. With the criteria of putting customers at the center, customer happiness and satisfaction are always the prerequisites that this supplier aims for.

Hair product of West Kiss Hair

When considering purchasing hair from West Kiss Hair, one of the most essential factors is the product. In this section, we will examine the various types, qualities, and prices of available hair products.

West Kiss Hair reviews about product range

West Kiss Hair currently offers 6 categories of hair products and hundreds of options for customers. They successfully met the diverse beauty requirements of each individual. This hair vendor focuses mainly on hair wig products with diverse textures (curly, wavy, straight) and diverse colors. They also provide customized product manufacturing services to meet all customer needs.

One minus point from this supplier’s products is that for hair wigs products, you can only choose hairstyles and hair length, customers cannot choose the cap size, which will cause inconvenience for those with different head sizes. Many customers have received hair wigs that are too big or too small for their head size.

Customers and experts evaluate the quality product

You cannot ignore product quality when researching West Kiss Hair reviews, this is always a factor that causes a lot of controversy when it comes to it. As for hair quality, this supplier commits to always using 100% untreated human hair to bring the best quality. Let’s see what people say about these commitments.
Hair experts and beauty bloggers mostly appreciate the hair quality of West Kiss Hair:

• The hair has a soft, bouncy texture, very moderate hair density, and very uniform thickness from roots to ends. In addition, hair also has versatility, you can freely style it without affecting too much the quality of your hair.
• The realism of the hair is praised for its seamless integration with a variety of natural hair textures and hues. This quality enables wearers to experience a natural and seamless aesthetic.

As for customers, many people have given compliments on the quality of the products they received, however on the topic of West Kiss Hair reviews there are still some problems that customers often encounter:

• The product has a very bad smell, it takes many washes to get rid of the smell. In addition, hair strands also fall out easily, and the quality goes down very quickly after a short period of use.
• Although the hair texture is quite good, the wig cap structure is too bad and the lace material is not good, causing itching and discomfort when wearing it.
• Curly and wavy hair products hold curls very poorly, the curls quickly straighten and no longer have the original curl.
• This supplier only gives away their best wigs to influencers for advertising purposes, but the products sold to customers are very different from the images and descriptions

In these cases, West Kiss Hair commits to being willing to return the product if the customer is not satisfied and is trying to improve product quality. However, to minimize the risks of poor-quality products, don’t hesitate to ask for actual images of the products you need to buy. If you buy in bulk, don’t forget to ask for product samples.

West Kiss Hair reviews about hair prices

Because of its commitment to outstanding quality, the prices of West Kiss Hair products are in a fairly high segment of the market. Price also varies based on factors such as color, length, and material. Below are the prices of some basic products of this supplier:

• HD Lace Wigs: From $100-$360 per product
• Lace Wigs: From $70-$400 per product
• Glueless Wigs: From $130-$200 per product
• Human Hair Weave: From $60-$620 per product

Additionally, for customized products, the price will be customized according to your specific requirements, usually a little more expensive than available products. If you have any inquiries regarding hair products, please contact the West Kiss Hair sales department directly; they will provide you with a West Kiss Hair price list as well as additional specifics.

Although the prices are not low, they also regularly provide numerous discounts, promotions, and Flash Sale events. Outstanding programs such as buy 1 get 1, VIP exclusive sale, $100 off deals always attract many customers.

In addition, this supplier stands out with many preferential policies for wholesale, such as providing free samples for new customers and customizing brand logos. They also do not require an exact minimum order quantity, they accept 1-2 products in order to support the small hair business. The more you buy, the cheaper and preferential the price will be. This is a big plus for those who are looking for quality and reputable wholesale suppliers.

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West Kiss Hair reviews on customer service and policy

In this section, we will learn about West Kiss Hair reviews through what customers have said about this hair supplier’s services and policies.

Customer service

Customer service is a crucial factor when evaluating West Kiss Hair reviews. They operate on multiple platforms and are committed to providing 24-hour customer support, every day of the week. In addition, West Kiss Hair also regularly provides feedback forms to receive customer suggestions after their purchasing experience, in order to improve their service and quality.

Customers praise West Kiss Hair’s customer service in glowing terms. The staff is extremely enthusiastic and prompt in their responses to customer inquiries. This supplier also has very specific instructions for first-time customers, so you can rest assured that you’ll have a trouble-free experience.

However, many customers still complain about slow response speeds on weekends and outside of office hours, which sometimes annoys customers and makes them tend to look for other suppliers. Besides, post-purchase complaints are often responded to more slowly and more complicatedly, creating an unhappy experience for customers.

Payment methods

If you are looking to find out West Kiss Hair reviews on payment methods, you can rest assured that the company accepts a wide range of payment methods. This provider accepts the following payment methods: PayPal, Master Card, Visa Card, America Express, Discover, Klarna, Afterpay. If you pay PayPal you can choose your country’s currency, West Kiss Hair accepts all currencies. PayPal is also the most reputable and used method for international customers.

Although the variety of payment methods is a big plus, there are still some bad West Kiss Hair reviews about customers not being able to make payments on this supplier’s website. The website is often frozen when making payments and it is very difficult to process orders, especially processing payments from international customers.

For these cases, West Kiss Hair is still trying to improve the quality of its website, they also encourage customers to contact directly for instructions or place orders through e-commerce platforms.

Shipping and delivery

This hair company offers complimentary shipping to a number of countries. In terms of transit time, packages typically reach within three to seven business days. The company utilizes multiple delivery methods, including FedEx, DHL, UPS, USPS, TNT, GES and DPEX. Regarding customs and duties, the buyer is solely liable for all additional costs. If you have any inquiries about your order, West Kiss encourages you to contact them.

Typically, West Kiss Hair will ship your order the business day after receiving an order confirmation response (If your order needs to be customized, it may take longer to process). It usually takes about 3-7 business days to arrive in most countries after your order is shipped. Expedited 1-2 day shipping is available for US orders on select orders. If you’re inquisitive about the status of your order, the brand provides a tracking number in addition to the confirmation email.

Besides the good West Kiss Hair reviews offer a free delivery service, there have been some customers complaining about this supplier’s poor packaging. They pack very poorly so when they receive the goods, especially for international customers, the box is torn and crushed, directly affecting the product inside.

In addition, many customers do not really trust this supplier’s commitment to quick delivery, as they spend a lot of time waiting to receive the product without any details about delivery delays.

Return and refund policies

Some information about return and refund policies of West Kiss Hair reviews you need to know before purchasing:
Customers have a 30-day window in which to return products to West Kiss Hair. Items considered eligible must be unworn, undamaged, unaltered, and in their original packaging.
Notable that customers can’t return hair accessories, styling tools, and custom orders. They also will not accept hair items returned without an RMA. Customers must contact West Kiss for return instructions in order to initiate a return.
After customer service has received, inspected, and confirmed the returned package, the refund will be applied to the original payment method. Some financial institutions may require 7 to 15 business days to process a refund.

Besides, the brand does not offer a complimentary shipping label, as customers are responsible for all shipping costs. Some customers also often complain about this policy because they believe that many cases of having to return goods are due to the supplier’s fault, not the customer’s fault.

In general, West Kiss Hair’s Return and refund policies are quite clear and detailed. On the West Kiss Hair reviews topic, there are very few complaints about this process, so customers can rest assured of their after-sale services.

Is purchasing a West Kiss Hair product recommended?

West Kiss Hair may be the right choice if you are seeking high-quality hair extensions after reviewing the above factors. Due to their emphasis on quality, their prices will be slightly higher than those of other main suppliers in China. Although the quality and service are still controversial, they are generally worth the price they offer.

In conclusion, West Kiss Hair has the potential to be a good option for purchasing hair extensions. Before making a final choice, though, you should do considerable research based on your most critical criteria, which may include things like product quality, customer service, and financial sustainability. And don’t forget to consider the risks and disadvantages we mentioned in this West Kiss Hair reviews blog.